If you smell gas or think you have a gas leak, call 0800 111 999.
This is the Gas Emergency Services free 24-hour emergency line.
Also call this number if you are worried that fumes containing carbon monoxide are escaping from a gas appliance.
- Open all doors and windows to fully ventilate your property.
- Do not turn any electrical switches on or off.
- Extinguish all naked flames and do not smoke, strike matches or do anything which could cause ignition.
- If there are any electrical security entry phones/locks in the property, please do not use them and open doors/windows manually.
- All gas appliances need an adequate air supply to operate safely and must have a flue to remove the waste gasses from the property.
- Make sure that air vents in doors, windows or walls are not blocked and that the flue from the fire or boiler does not become blocked or obstructed.
Your electricity network operator looks after the safety and security of your electricity supply.
If you have an electrical emergency or there’s a power cut in your area, contact your operator right away.
The UK operator for the areas we cover is UK Power Networks.
If you smell burning or if there is smoke coming from your fuse board, lights or sockets – or if you or anyone in your property is at immediate risk:
Call 999 immediately
More information and advice
For advice about electrical safety, visit Electrical Safety First.