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Make a payment

Direct Debit customers

You can make credit and debit card payments online:

  • through your online account. Log in or register for access.
  • with a secure portal for one-off payments. There’s no need to register and it’s quick.

Smart meter PAYG top ups

Top up your Pay As You Go smart meter with the 19 digit number on your top up card:

Receipt of bill

Pay when you receive your monthly bill:

  • through your online account (log in or register) or our one-off, quick payment portal
  • by freephone on 0800 953 4555 (Monday to Friday, 8am to 8pm and Saturday, 9am to 5pm)
  • at the Post Office – take your bill (showing your barcode) to pay by cash, credit or debit card
  • at a Paypoint – take your bill (showing your barcode) to pay by cash, credit or debit card

PAYG (not smart meter)

Top up or add credit to your Pay As You Go key or card:

Pay As You Go support PAYG help
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