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Your online account

Having your account online means you’re in control of your payments and your energy use – night and day.

Plus you get an annual discount by going paperless and managing your account online if you pay by monthly Direct Debit or when you receive your bill.

You can:

  • Submit meter readings, for accurate (and not estimated) bills
  • View, print and pay your bills – we’ll send you an email when your latest one is ready
  • Check your energy use so that you can save money
  • See all your correspondence with us
  • Manage your Direct Debits and payments

For more information and support, just call us on 0800 953 4555, Monday to Friday, 8am to 8pm and Saturday, 9am to 5pm.

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