Energy discounts and schemes

Warm Home Discount

We are proud to be able to offer the Warm Home Discount scheme to help households who may be struggling to pay their energy bills during the winter. You get a one-off payment of £140 off your energy bills between the months of October and March*.

Are you eligible for the Warm Home Discount?

*You will qualify for the discount with Beam Energy if on 5 July 2020 all of the following applied:

  • your energy was supplied by us on this date
  • your name (or your partner’s) was on the bill
  • you’re of pensionable age
  • you were getting the Guarantee Credit element of Pension Credit (even if you get Savings Credit as well)

If you meet the criteria for the Warm Home Discount rebate under the Core Group, you will receive a letter from the Department of Work and Pensions letting you know that you qualify.

I’m not a Beam Energy customer, how do I get the Warm Home Discount?

If eligible, all you need to do to receive the Warm Home Discount is to switch to Beam Energy before 15 June 2020

How do I switch to Beam Energy?

Switching to Beam Energy is easy, you can switch online in a matter of minutes. All you need to do is simply type in your postcode, fill out a few questions about your energy usage and choose the best energy tariff for you. Alternatively, you can give us a call on 0800 953 4555. One of our agents will assist you through the switching process and answer any questions you may have along the way.

* Eligibility criteria applies

**100% of the electricity we provide is certified as being sourced from UK based wind and solar generators. For every Megawatt hour (MWh) of electricity purchased for our customers, we also purchase a Renewable Energy Guarantee of Origin (REGO) certificate, which proves the electricity is certified as being sourced either directly from the renewable generators or through a green wholesale energy provider.*

For more information on this scheme and to see if you’re eligible visit the Gov UK website.

Cold Weather Payments

Cold Weather Payments are made to customers who qualify, when the temperature outside is either recorded as, or forecast to be, an average of zero degrees Celsius or below over seven consecutive days. You’ll get a payment of £25 for each seven-day period of very cold weather between 1 November and 31 March.

To qualify, you must get the State Pension or another social security benefit (but not Housing Benefit, Council Tax Reduction, Child Benefit or Universal Credit). To find out more, or to check your eligibility, visit the government’s Cold Weather Payment information pages.

Winter Fuel Payment

If you were born on or before 5 July 1952, you could get between £100 and £300 tax-free towards your heating bills. Winter Fuel Payments are made automatically between November and December if you get the State Pension or another social security benefit (but not Housing Benefit, Council Tax Reduction, Child Benefit or Universal Credit).

Fuel Direct

If you’re on certain benefits, you can arrange to pay your fuel arrears direct from your benefits if you’re having difficulties. This is called ‘third party deductions’.

Fuel direct is often cheaper and more convenient than having a Pay As You Go meter – and you won’t run out of gas or electricity.

To qualify you must be on one or more of the following benefits:

  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance
  • Income Support
  • Pension Credit

Deductions are made each time your benefits are paid. £3.65 will be deducted from each benefit to pay off the debt you owe, plus an extra amount to cover your bills in the future.

This extra amount is decided by Jobcentre Plus or your pension centre, but if it’s going to be more than 25% of your benefits, you’ll be asked to agree to the deduction. If it’s less than 25% of your benefits, the deduction can be made without you agreeing to it. You’ll be told what the deductions are going to be, and if they’re going to change.

Independent energy help and support

The following agencies provide independent help and advice on utilities and saving energy

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Advice UK

Advice UK is an umbrella organisation which lists other community agencies who can offer free and impartial advice

Energy Saving Trust

Energy Saving Trust provides free advice and information to people across the UK looking to save energy, conserve water and reduce waste – including directing people to grants to make change happen, from cavity walls, to loft insulation and installing more renewable energy sources. Call 0800 512 012.

National Energy Action (NEA)

National Energy Action (NEA) develops and promotes energy efficiency services to tackle the heating and insulation problems of low-income households.


OFGEM is the Office of the Gas and Electricity Markets. It is the regulator for Britain’s gas and electricity industries. Its role is to promote choice and value for all customers.


OFWAT is the economic regulator of the water and sewerage sectors in England and Wales. Its role is to promote choice, good quality service and value for all customers.

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